Game Media Networks is currently recruiting new people for it's team. The openings are for two different positions:

- Community Manager (Uk, Germany, France)
- Customer Support (Uk, Germany,France)

Here you have the details:

Community Manager UK/Germany/France

- English native language / German Native Language / and French native language
- Available for shift work (also evenings and weekends)

Proficiencies

Technical
• Proficiency with MS Office tools
• Familiar with the massively multiplayer online game genre and game-forum dynamics

Personal
• Passion for playing MMOs
• Excellent written communication skills
• Creativity and originality in order to create storylines and events
• Autonomy and rigor are requested skills
• Self-Control
• Excellent teamwork skills
• Problem Solving

Activities

In-Game Activities
• Creation, organization and management of events and tournaments
• Writing and presenting regular internal forum and game feedback reports
• Monitoring of in game events
• Chat channel moderation
• In Game support for players
• Bug analysis and report
• Cooperation with Customer Support Service
• Forum Management
• Moderation of discussion threads
• Active partecipation in discussions
• Communication of official news regarding games and website
• Proposal of new topics of discussion
• Gathering feedback from users
• Forum support for players

Customer support for MMO Portal Gametribe

• Excellent written communication skills in English fluent in at least one of the other following
• languages: French, German, Spanish
• Available for shift work (also evenings and weekends)

Proficiencies

• Strong motivation and high level of commitment
• Excellent teamwork skills
• Autonomy and rigor are requested skills
• Passion for playing MMOs
• Good knowledge of other MMO games
• Knowledge of community tools (Forums, etc…)
• Proficiency with MS Office tools

Activities

• Answer community incidents via in-game tools and e-mail
• Answer technical incidents or forward them to technical support team
• Make a weekly report to the Team leader and centralize the GM's input
• Handle and centralize bug reports
• Solve harassment, insults, and racism issues
• Help new players learn the game

To apply please attach your cv to an email to jobs@gmedianetworks.com with "customer support" in the email object field.